Care Management

Synergy Care Management is a turnkey Chronic Care Management and Transitional Care Management solution that combines software and medical staff to furnish care coordination services to help you meet the complex requirements of CMS’s CCM and TCM service requirements. Acting as a seamless extension of your practice, we deliver enhanced levels of care for your chronically ill patients.

  • We work in concert with your practice
  • Address whole person care—clinical, social, behavior
  • Social Service Integration
  • Highly experienced, certified clinical team
  • Perform all non-face-to-face care coordination
  • Integrate into your EMR
  • Electronically track all encounters
  • Code all encounters with the compliant CPT and ICD 10 code
  • Core strength in RHC and FQHC services
  • Enhance Patient Satisfaction
  • Decrease Practice Phone calls
  • Improve Outcomes!




Synergy Care Management provides all of the benefits of Chronic Care Management, with none of the hassle. Medicare’s Chronic Care Management program affords clinics, hospital systems, and other provider organizations the opportunity to create a new profit center while improving the experience and clinical outcomes for patients.

  • No upfront money
  • No software or hardware to purchase
  • No new staff to hire
  • Assured profit margin


Streamlined patient enrollment is critically important to the success of a Chronic Care Management program. Synergy Care Management has created patient enrollment programs that minimize the time and effort required by the practice and reassure patients about the value of the program. Our efforts routinely produce 1000% greater enrollment in Chronic Care Management programs.

  • Front office integration
  • Patient eligibility identification
  • Patient literature
  • Simplified patient consent process


While improved patient care and financial incentives get all of the attention, it is important not to overlook that risk that comes with CMS audits. Synergy Care Management mitigates this risk with comprehensive time tracking and reporting tools and processes.

  • Activity tracking down to the second
  • Comprehensive compliance reporting
  • Patient eligibility validation
  • Dedicated audit support


With Synergy Care Management’s rapid on-boarding process, medical practices can start their Chronic Care Management program in less than one week.  From obtaining patient data to customizing our care pathway platform to meet the practice’s unique approach, each step of the process has been designed to require the least amount of time and effort from your practice.


Synergy Care Management’s web based portal allows easy access to all patient data from any internet enabled device.  Other characteristics include:


  • Your own secure, HIPAA-compliant software portal
  • Unlimited users and patients
  • Live Dashboard showing current CCM minutes
  • Patent-pending Guided-interviews for CCM Care Plans
  • Task tracker (with timer) and Time Logging
  • Monthly Update interface for clinical staff and providers
  • Create Care Plan reports for patient and other providers
  • Easily download summaries and upload to your EHR
  • Integrates with Annual Wellness Visit Software
  • Easy Billing interface to easily submit 99490 claims
  • Tech Support via email and phone